Customer Relationship Satisfaction and Relationship Improvement: Key Determinants of Customer Loyalty
01/27/2015 11:32
Altaf, M., Shamim, A., Yousaf, U and Ghazali, Z. (2013), “Customer Relationship Satisfaction and Relationship Improvement: Key Determinants of Customer Loyalty”, International Journal of Marketing Principles and Practices, Vol. 3, No. 2